FREQUENTLY ASKED QUESTIONS

1. How do I place an order on Ctfaze LLC?
   You can place an order on our website by following these steps:

Browse our products and select the items you wish to purchase.
Click the “Add to Cart” button to continue shopping or view your shopping cart.
Confirm the items in the shopping cart and click “Checkout.”
Enter your shipping information and payment method to submit your order.

2. How do I modify or cancel my order?
   If you need to modify or cancel your order, please contact our Customer Service team as soon as possible. Orders that have already shipped cannot be cancelled or modified.
3. What is our Return and Refund Policy?
   We welcome returns within 7 days of receipt. Products must be in unused condition and include all original packaging and accessories. For more information, please refer to our Return and Refund Policy.
4. How long does it take to process my order?
   Orders are typically processed within 1-3 business days. Once processed, you will receive a confirmation email and tracking information.
5. What are the shipping costs?
   Shipping costs vary depending on the weight and destination of your order. Please review applicable shipping costs during checkout.
6. How long does shipping take?
   Standard shipping typically takes 5-7 business days. Specific shipping times vary depending on shipping method and destination.
7. How do I track my order?
   Once your order ships, you will receive an email with a tracking number. You can use this number to track the progress of your order on our logistics partner’s website.
8. What is your privacy policy?
   We take your privacy very seriously. Our privacy policy details how we collect, use, and protect your personal information. You can find a link to this policy at the bottom of our website.
9. What payment methods do you accept?
   We accept a variety of payment methods, including major credit cards, debit cards, and other electronic payment methods.
10. How can I contact you if I have additional questions? You can contact us at:

Company Name: Ctfaze LLC
Address: 21175 E Hampden Pl, Aurora, CO 80013
Phone: +1 720-760-6518
Email: dawit@ctfaze.store
We’re happy to help!